Privacy Policy

Who we are

Our website address is:

If you have any questions about the information contained on this page, please contact Us directly by emailing


Data Privacy Statement

This privacy statement provides you with details of how we – Be Calmer CBD+ – collect and process your personal data

By providing us with your data, you agree that you are over 13 years of age.

Paula Jane Trafford T/A BeCalmer CBD is the data controller and is responsible for your personal data (referred to as “I” or “me” in this privacy notice. BeCalmer CBD+ is referred to as “Us” or “We” or “Our” in this privacy notice).

Email address: 

Address: C/O BeCalmer CBD+, Trafford House, Jamaica Road, Malvern, Worcestershire, WR14 1TX, UK

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at:

The Data we Collect About You, How we Use It, Why we Use It And How we Process It

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process the following categories of personal data about you:

Communication data that includes any communication that you send to Us whether through the contact form on Our websites, through email, text, social media messaging, social media posting or any other communication that you send Us. It also includes data from ‘opt-in’ forms where you request free information from Us and/or buy Our products or services.

We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims.

The reason We do this in Our business is to reply to communications sent to Us, to keep records and to establish, pursue or defend legal claims if necessary.

We also collect data that includes information relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details.

We process this data to supply the goods and/or services you have purchased and to keep records of such transactions.

Data that includes information about how you use Our websites and any online services together with any data that you post for publication on Our websites or through other online services.

The reason We process this data is to ensure relevant content is provided to you, and to ensure We can operate Our websites correctly, to ensure the security of Our websites, to maintain backups of Our websites and/or databases and to enable publication and administration of Our websites, other online services and business.

We also collect and process data that includes information about your use of Our websites and online services such as your IP address, your login data, details about your browser, length of visit to pages on Our websites, page views and navigation paths, details about the number of times you visit Our websites, time zone settings and other technology on the devices you use to access Our websites.

We do not collect any Sensitive Data about you.

Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. If We need to use your details for an unrelated new purpose We will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

How We collect Your personal data

We may collect data about you by you providing the data directly to Us (for example by filling in ‘opt-in’ forms on Our site or by sending Us emails). We may also collect certain data from you automatically as you use Our website by using cookies and/or similar technologies.

Marketing Communications

Our lawful ground of processing your personal data to send you marketing communications is either your consent or Our legitimate interests (namely to grow Our business).

Under the Privacy and Electronic Communications Regulations, We may send you marketing communications from Us if you made a purchase or asked for information from Us about Our products or services, or you agreed to receive marketing communications and in each case you have not opted out of receiving such communications.

You can ask Us to stop sending you marketing messages at any time by following the unsubscribe link located at the bottom of the emails We send to you.

Alternatively, you can email Us at 

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases.

Disclosures of your personal data

We may have to share your personal data with the parties set out below:

Service providers who provide IT and system administration services.

Professional advisers including lawyers, bankers, auditors and insurers

Government bodies that require Us to report processing activities.

Third parties to whom We sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom We transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with Our instructions.

Your legal rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:…

If you wish to exercise any of the rights set out above, please email Us at

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

However, We may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help Us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take Us longer than a month if your request is particularly complex or you have made a number of requests. In this case, We will notify you.

If you are not happy with any aspect of how We collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We would however be grateful if you would contact Us first if you do have a complaint so that We can try to resolve it for you.

Third Party Links

Our websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave Our website, We suggest you  read the privacy notice of every website you visit.


You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of Our websites may become inaccessible or not function properly. For more information about the cookies We use, please see Our cookie policy.


Cookie Policy

What’s a cookie?

A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

Cookies are used by nearly all websites and do not harm your system.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of Our websites.

How do We use cookies?

We use cookies to track your use of Our website. This enables Us to understand how you use the site and track any patterns with regards how you are using Our website. This helps Us to develop and improve Our website as well as products and / or services in response to what you might need or want.

Cookies are either:

Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or

Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.  We use persistent cookies sometimes when using platforms such as Google Analytics.

Cookies can also be categorised as follows:

Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on Our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Performance cookies: These cookies enable Us to monitor and improve the performance of Our websites. For example, they allow Us to count visits, identify traffic sources and see which parts of the site are most popular.

Functionality cookies: These cookies allow Our website to remember choices you make and provide enhanced features. For instance, We may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page  [where appropriate], we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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